Return Policy

If purchased at retail price, refund or exchange can be claimed. However, sale of all discounted items is final.

 

To authorize any returns, send a return request to collectedxx@gmail.com. Merchandise issues or complaints must be reported within 14 days of shipment receipt. For a refund or exchange, the items must be returned in their original, unused packaging along with the printed receipt and return form. Every exchange is reliant on available stock.

 

With the exception of defective or erroneously dispatched products*, we are unable to reimburse any shipping costs in these situations. We also are unable to accept any things that are not in their original packaging or that are not in sellable, like-new condition.

 

Items bought prior to the commencement of any sale will not be eligible for credits or refunds due to pricing differences from collected xx or collected study. Orders placed at full retail price will be eligible for any refunds or exchanges, however orders placed at a discount price are regarded as final sales. No processed orders that were sent prior to the beginning of any sale are eligible for exchange for products at the reduced price. Within two days of shipment receipt, communication of any issues or complaints with the goods must be sent to collectedxx@gmail.com

 

When returning an item for exchange, it must be in its original packaging, in like-new condition, and include the tags and written receipt. The cost of mailing the item back to collected xx and collected study for the exchange is covered by domestic clients. The cost of mailing the item back to collected xx and collected study for exchange, as well as the cost of shipping the exchanged item back to the customer's home country, is covered by international consumers.

 

Any goods returned to collected xx or collected study as an rts (return to sender) because the carrier or facility failed to transport, receive, or collect it will incur additional shipping fees. All consumers should receive tracking information upon shipping, and they should keep an eye on the status of the tracking to look for any delivery anomalies. A service agent will inform the client of the return, confirm the new delivery location, and require payment for the fee using the original payment method.